Q. How many amps are required?
A. 12.5 amps are required. The heater pulls around 11-12 amps for the first few minutes while heating up. After it gets warmed up that drops to around 6-7 amps. That’s how it saves you money. It will continue to produce heat without using much electricity. It is designed to be used in a 15 amp receptacle. At 8 1/2 cents per kilowatt hour, our units run at .065 cents per hour.
Q. How many BTU's does this heater use?
A. IH1000 uses 5100 BTU’s. IH1500 uses 2000 BTU's to heat 500 sq. ft., 3500 BTU's for 1000 sq. ft. and 6000 BTU's to heat 1500 sq. ft. We measure our heat in square footage. The IH1000 model has capacity to heat up to 1000 sq. ft. and the IH1500 has the capacity to heat up to 1500 sq. ft. for around $1 a day.
Q. What is the cabinet made of?
A. The iHeater is made of high impact ABS material, and is virtually indestructible.
Q. Do you ship iHeaters to Canada?
A. We do and they are shipped via UPS ground Canada
Q. What type of heating chamber does the iHeater have?
A. The iHeater is equipped with a copper heating chamber.
Q. What is the normal delivery time?
A. Standard delivery time is 7-10 days.
Q. What are the dimensions of the iHeater?
A. 17" high x 13” wide x 15” deep
Q. What's the difference between the iHeater and Eden Pure?
A. This is a different brand heater, but it's very similar to the Eden Pure. We are able to heat up to 50% more area with less energy. The iHeater uses a new technology (titanium oxide coated metal heating element) which lasts for about 60,000 hours. Eden Pure is still using the quartz bulbs. According to Eden Pure themselves, the life expectancy on the Gen 500 is about 20,000 hours and about 30,000 hours for the Gen 1000.
Q. Which is better the Eden Pure or iHeater?
A. The Eden Pure is a great product – to say anything bad about them would be saying our product is also bad. Any infrared heater you buy will save you money on your heating bill and uses the same technology. What makes our heater great is the 60,000 hour life or our titanium oxide coated, full metal, virtually indestructible heating element. A lot of similar heaters are using older technology like light bulbs which are easily broken. The bottom line is you want to save money right?
Q. What type of fan does the iHeater use?
A. The iHeater uses a "squirrel cage" type fan that runs on DC to conserve energy.
Q. Do I need extra filters?
A. There's no need for additional filters because the iHeater has a lifetime built in air filter that is washable.
Q. Will this help keep my floors warmer?
A. State-of-the-art technology used in the iHeater infrared heating system prevents you from experiencing temperature differences between floor and ceiling like you would with conventional heating systems. In fact, there is no more than a 2 degree fahrenheit difference.
Q. Does the heat stay close to the floor?
A. Most modern day heating systems are designed to distribute the heat from the ceiling. The unique design of the iHeater infrared heating system prevents heat from being wasted and concentrates on where it's needed the most.
Q. How long have you been in business?
A. The company has been in business for 14 years, but this is a fairly new product for us.
Q. Will this unit take the humidity out of the air?
A. The iHeater does not take the humidity out of the air like most electric heaters.
Q. Is the iHeater easy to install?
A. Installing the iHeater infrared heating system is a breeze. No special plugs or wiring needed. Nor is there any expensive duct work needed.
Q. How many kilowatts does the iHeater use?
A. 1.4 kilowatts for IH1000 and 2.4 kilowatts for the IH1500.
Q. Where are the iHeaters made?
A. Although the iHeater is American designed and engineered, it is assembled overseas in Asia.
Q. Is there a money-back guarantee? Or 90-day free trial?
A. Our iHeater does not come with a money back guarantee, but it is backed by a full factory warranty. The longer you wait, the higher your heat bills and the colder your feet.
Q. What is the return policy?
A. We have an all sales final policy. If you have any problems at all we'll ship a new unit to you, but we'll have to have the original returned. For more questions about warranty information or replacement parts call 1-888-584-4470 **Warranty only good if product is damaged/defective** M-F 8a-6p.
Q. Is this item safe to use?
A. Proven tests have shown this unit to be safe around pets and children. In fact, it has been given the highest safety rating which means lower insurance costs and a savings as well. The iHeater cannot start fires!
Q. How are the iHeaters shipped?
A. We ship them via UPS ground
Q. How old is the technology?
A. This infrared technology has been around for years, but it has only been used as a supplemental heat source for around 4 years now. The iHeater is setting new standards in the infrared heating industry.
Q. How high can I set the temperature?
A. The low setting heats up to 60 degrees. The medium setting heats up to 75 degrees. The high setting heats up to 90 degrees.
Q. What type of thermostat does the iHeater have on it?
A. Our iHeaters are equipped with a commercial grade thermostat.
Q. Is your iHeater UL listed?
A. Our heating element is UL listed. The assembled heater is not.
Q. What does the warranty cover?
A. If you have any problem at all we will replace it with a new one up to a year later. If you purchase the extended warranty that'll add an additional 2 years for a total of 3 years worth of coverage. Any questions on warranty info/replacement parts call 1-888-584-4470 **Warranty only good if product is damaged/defective** M-F 8a-6p.
Q. What does the extended warranty cover?
A. The unit comes with a 1-year manufacturer warranty but you can purchase the extended warranty that will add an additional 2 years for a total of a 3-year warranty. If you have any problems at all we'll ship a new unit to you but we'll have to have the original returned.
Q. How much does the iHeater weigh?
A. The iHeater weighs about 26 lbs. and is on wheels to make it easier to move from room to room.
*Product Details: The iHeater infrared portable heater is the safest and most economical way to heat your home. Order it today for $279 plus $19.99 shipping and handling. That’s a savings of $220 off the suggested retail price of $499! An additional $60 S&H charge applies for Canada, AK & HI. Also an additional $25 S&H will be charged for PO Boxes. You will receive 1 iHeater and a 1-year replacement warranty. The thermostat controlled iHeater is proven to use up to 50% less energy than most traditional electric heaters or furnaces. It is easy to install and available in an attractive black finish. This product cannot start fires and is entirely safe for kids and pets. The iHeater is the simple, safe and efficient heating solution. It's the best portable infrared heater on the market!
